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What You Agree To When Using halo77

Before you open an account or make a deposit via DANA, OVO, or GoPay, these legal terms set out how halo77 operates, what we expect from you, and what rights you hold.

Account eligibility by regionDANA, OVO, GoPay wallet rulesData handling and privacyAccount suspension policyContact paths for legal queries
halo77 What You Agree To When Using halo77
LEGAL CONTACT

Reach Us for Any Legal or Policy Question

If you have a specific question about your rights under these terms, a concern about how your account data is handled, or need to request account closure, our support team is the right starting point. Reach out through any of the channels below and tell us your registered account details so we can respond accurately.

Live Chat Open the chat widget on any page while logged in. Describe your legal or policy query and include your account ID for a faster, more accurate response.
Email Support Send your detailed legal query to our support address. Include your registered email and wallet type — DANA, OVO, or GoPay — so the right team handles it.
Account Help Centre For account-specific policy matters — data requests, suspension appeals, or wallet disputes — log in and navigate to the Help section in your account settings.
DATA & SECURITY

How We Handle Your Data and Account Security

Your account data is not sold to third parties. We collect only what is needed to verify your identity, process transactions through DANA, OVO, or GoPay, and keep your account secure. Players in Jakarta and across Indonesia can request a summary of stored data by contacting support with their registered account details.

Data Retention

We keep your account and transaction records for as long as your account is active and for a defined period after closure, in line with applicable record-keeping requirements.

Cookie Use

Cookies help us remember your login state, preferred language, and session settings across devices. You can adjust cookie preferences in your browser at any time without losing account access.

Account Security

Your account is protected by PIN-based login and OTP verification tied to your registered mobile number. Never share your OTP with anyone — halo77 support will never ask for it.

Data Request Process

To update, correct, or request deletion of your stored data, contact support via live chat or email. Include your account ID and the specific data action you are requesting.

Your Legal Questions, Answered Directly

These are the questions we hear most often about account terms, data rights, and legal eligibility. If your question is not covered here, live chat or email support can give you a specific answer tied to your account.

Eligibility depends on the laws applicable in your specific region. It is your responsibility to check whether online gaming is permitted where you are before opening an account.

Yes. Contact support via live chat or email with your account ID and request a data summary. We will respond with the information we hold on your profile and transaction history.

Wallet references are retained for the legally required record-keeping period after closure, then removed. They are not shared with third parties or used for any purpose after your account is closed.

We flag material changes on the platform before they take effect. Continued use after a published update counts as acceptance. If you disagree, contact support to close your account cleanly.

Log in to the Help section in account settings or contact live chat directly. Provide your account ID and a brief description — the support team will review the suspension reason and respond.

Only the minimum data needed to process your transaction is passed to your chosen wallet provider. Each provider handles that data under their own privacy terms, which you can review separately.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.