Reference

How halo77 Handles Your Personal Data

This Privacy Policy explains what data we collect when you use halo77, how we store it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookie and device data controlsIndonesia-eligible regions only

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to flag a concern about how your information has been handled, our support team is the right place to start. We aim to respond to all privacy-related requests within the timeframe required by applicable rules in your region. Reach us through any of the channels below.

Team online

Live Chat

Start a live chat session from the halo77 site or mobile browser. Available for account holders with a verified login.

Email Support

Send your data request or privacy query to our support email. Include your registered account identifier so we can locate your record quickly.

Account Help Centre

Log into your halo77 account and open the Help section. You can submit a privacy request form directly tied to your account ID.

What We Collect and Why We Collect It

halo77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with halo77, we collect the details you provide directly — your name, contact address, and the wallet identifiers linked to DANA, OVO, or GoPay deposits and withdrawals. We also log device type, browser session data, and IP address each time you

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access the platform, whether on mobile or desktop. This data serves three purposes: verifying your identity before a withdrawal is processed, keeping your account accessible across devices, and detecting unusual login activity. We do not sell your personal data to third parties. Payment transaction records —
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including the e-wallet references from OVO or GoPay transfers — are retained for the period required by applicable financial compliance rules in eligible regions. Where halo77 works with third-party payment processors to route DANA or GoPay transactions, those processors handle only the data they need to
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complete the transfer; they do not receive your full account profile. Availability of this service depends on local law and eligible regions. If you believe data has been processed incorrectly, you can raise a correction request through our support channel at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at halo77 is built into the account flow, not added as an afterthought. Encryption is applied to your login session, your stored wallet references, and any communication between your device and our servers. Here is how the key areas work in practice.

Account Security

Every login triggers a session token tied to your device. If we detect a login from an unfamiliar location, your account may require re-verification before access is restored.

Cookie and Device Data

We use session cookies to keep you logged in across pages and to remember your preferred payment method — DANA, OVO, or GoPay. You can clear these in your browser or mobile settings at any time.

Data Retention

Account records are kept for the period required under applicable rules. Once that period ends and your account is closed, personal identifiers are removed from active databases.

Requesting Changes

You can request access to, correction of, or deletion of your data by contacting support with your account ID. We process requests in line with the rules applicable to your eligible region.

Common Questions About Your Privacy Rights

These are the privacy questions we hear most from people in Indonesia using halo77. If your question is not covered here, our support team can respond directly to your account.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO, or GoPay — along with device and session data generated when you log in.

We do not sell your data. Payment processors handling DANA or GoPay transfers receive only the transaction data they need; they do not receive your full account profile.

Log into your account, go to the Help Centre, and submit a data access request. Include your account ID so we can locate your records and respond within the applicable timeframe.

Yes. Submit a deletion request through live chat or the Help Centre. Some records must be kept for the period required by financial compliance rules before they can be removed.

Session cookies keep your login active and remember your preferred wallet. You can clear or block cookies in your mobile browser settings; this may require you to log in again next visit.

Wallet references are stored in encrypted form and used only to route your deposits and withdrawals. They are not shared beyond the payment processor handling your specific transaction.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

How halo77 Handles Your Personal Data

How to Reach Us About Your Privacy

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Information

Common Questions About Your Privacy Rights

01 What personal data does halo77 collect when I register?

02 Does halo77 share my data with third parties?

03 How can I request a copy of the data halo77 holds on me?

04 Can I ask halo77 to delete my personal data?

05 How does halo77 use cookies and what can I control?

06 Is my DANA or OVO wallet information stored securely?

Privacy Policy

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